Brighton Volkswagen’s Covid-19 Policy

Brighton Volkswagen takes the health and safety of our customers and staff very seriously. Due to this we have a policy in place in relation to our response to Covid-19.

Brighton Volkswagen’s Covid-19 Policy

Brighton Volkswagen takes the health and safety of our customers and staff very seriously. Due to this we have a policy in place in relation to our response to Covid-19.

Appointments

Prior to all appointments at the Dealership, each customer will be sent a text message or email asking them if

They have recently returned from overseas within the past 14 days
Have been in contact with a person confirmed sick with Covid-19
Have any fever, cough, runny nose or shortness of breath

If the customer responds yes to any of the above questions then they will be asked to reschedule their appointment

Prior to all appointments at the Dealership, each customer will be sent a text message or email asking them if

They have recently returned from overseas within the past 14 days
Have been in contact with a person confirmed sick with Covid-19
Have any fever, cough, runny nose or shortness of breath

If the customer responds yes to any of the above questions then they will be asked to reschedule their appointment

Appointments

Prior to all appointments at the Dealership, each customer will be sent a text message or email asking them if

They have recently returned from overseas within the past 14 days
Have been in contact with a person confirmed sick with Covid-19
Have any fever, cough, runny nose or shortness of breath

If the customer responds yes to any of the above questions then they will be asked to reschedule their appointment

Book Sales/Finance Appointment

Book Service Appointment

All visitors to the Dealership will be required to have their temperature taken. If it is higher than 37.5 degrees Celsius we will need to ask you to reschedule your appointment.

Masks must be worn by customers, in the dealership, at all times.

Customers will be asked for their name and contact details on entering the dealership to aid in any track and trace requirements.

Hand Sanitiser stations have been placed throughout the dealership and we ask that all customers hand sanitise as they enter the dealership.

A 1.5m distance will be required between customers and staff within the dealership.

Contactless transactions and contactless payments are being used in the Service, Parts and Sales departments.

We are now restricted to the number of customers we may have in the dealership at any one time. Please understand that we may have to ask you to attend the dealership at a different time than you had originally requested.

Brighton Volkswagen’s Covid-19 Policy

Brighton Volkswagen takes the health and safety of our customers and staff very seriously. Due to this we have a policy in place in relation to our response to Covid-19.