1. Volkswagen Care Plans are available at participating Volkswagen Dealers for all models and covers standard items as contained in each scheduled service interval only. These Care Plans can only be purchased prior to the first scheduled service and up to 22,500 km/15 months (whichever occurs first) for all models except Volkswagen Crafter models, which is 30,000 km/15 months (whichever occurs first). The timeframe takes effect from when the vehicle is first reported in our system as ‘sold’. Discount structure varies by model. For details of what is not included in a scheduled service, please refer to the program terms and conditions.